33 Cannon Street, Birmingham, West Midlands, B2 5EE 0121 633 3013
A cookie is a small text file comprised of numbers and letters that a website saves on your computer or mobile device when you visit the site. It enables our website to remember your actions and preferences over a period of time, which helps us provide the best user experience to you on our sites. Cookies also make our websites work appropriately.
We are allowed to store cookies on your computer which are essential for our website to function. For all non-essential cookies, we rely on your permission which is obtained by clicking accept and close to our cookie banner and/or the continued use of our websites.
Essential cookies: no permission required
Strictly necessary cookies: these are required for our website to function; for example, cookies enabling you to log into secure areas of our website, use a shopping cart or e-billing services.
Non-essential cookies: stored on your device where we have given you notice and you have provided your implicit consent to such storage by clicking accept and close to our cookie banner and/or the continued use of our websites
Analytical/performance cookies: these allow us to recognise and count visitor numbers and see how they navigate the website. This helps us identify improvements; for example, speeding up searches.
Functionality cookies: these recognise you when you return to our website, enabling us to personalise content for you and remember preferences (for example, your region).
Targeting cookies: these cookies record your visit to our website, pages visited and links followed; we use this information to make our website and the adverts more relevant to your interests. We may also share this information with third parties for this purpose.
By clicking to agree to our storage of cookies on your device and/or the continued use of our websites, you give us permission to use the types of cookies set out below, in the manner and for the purposes described; see “Cookies We Set”. We will record your acceptance for 60 days before we ask you to confirm your consent again.
Below is a list of domains we use to track cookies:
These cookies let you use all the different parts of our websites. Without them, services that you’ve asked for can’t be provided. Some examples of how we use these cookies are:
Signing into your account
Remembering actions you’ve already taken, such as text you’ve entered into an order or booking form, so it’ll still be there when you go back to the page in the same web session
Remembering security settings that affect access to certain content, for example, any payment details made for ordering or deposits
“Remember My Details” box is presented on some of our website pages. By ticking the box you will give us permission to store a cookie on your device that will remember the details you have entered and therefore will save you time in the future when you have to enter them again. This cookie is stored on your device for 6 months and only users of the device have direct access to this information; we will not see these details. You can un-tick the box at any time to ensure the device “forgets” your details.
Google Maps: Some of our pages include interactive maps provided by Google. Google may set cookies to store information and preferences about maps or other associated Google services on pages where we embed Google maps.
Google Plus: Some of our pages use sharing buttons or other features from Google Plus, a social media network. Google may set cookies for this service.
LinkedIn: Some of our pages use sharing buttons or other features from LinkedIn, a social media network. LinkedIn may set cookies for this service.
Twitter: Some of our pages use Tweet buttons or Twitter feeds. Twitter may set a number of cookies for these components.
YouTube: Some of our pages have embedded YouTube videos. Youtube may set a number of cookies on your computer for these components.
Facebook: Some of our pages use Facebook sharing buttons or fanboxes. Facebook may set a number of cookies to store your login state, preferences or other information.
For more information on what cookies Facebook uses, please refer to https://www.facebook.com/about/privacy/update?ref=old_policy
MediaMind Cookies: Some of our pages use MediaMind cookies to see how you interact with marketing campaigns that are on our website. They allow us to track what you click on a page and what vouchers are downloaded. The information is used to improve our advertising and offers, and make it more relevant to you.
If you wish to block or restrict cookies set by this or any other website you can do so through your web browser's settings. The "Help" function (often in the main menu options at the top of your browser screen, and usually accessible by pressing the F1 key in Windows) should tell you how to do so.
Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookie and blocking cookies from unrecognised websites. You can set your browser to block all cookies; however, you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all.
The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies:
Safari iOS - http://support.apple.com/kb/HT1677
Data Protection Officer
27 Fleet Street, Birmingham B3 1JP